We want you to be happy with your purchase and we apologize if it is not. Standard: Typically 7 to 15 business days from the date of dispatch for in-stock items.
Made-to-Order Items: This may take up to 30 days to reach you, depending on the nature of the order.
Rules
Cancellation Policy
Order Cancellations: 1. Once you have placed your order, it cannot be canceled as it is immediately processed for shipping.
2. Automatic Cancellations: In cases where we are unable to fulfill your order due to stock unavailability or other unforeseen issues, we will automatically cancel the order and issue a full refund.
Refund Policy
For case-by-case requests, please contact us at hello@ellamour.com with your order details and the reason for your request. We will guide you through the process
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