Cancellation and Refund Policy

Effective Date: August 22, 2024

1. Cancellation Policy

  • Order Cancellations: Once you have placed your order, it cannot be canceled as it is immediately processed for shipping.
  • Automatic Cancellations: In cases where we are unable to fulfill your order due to stock unavailability or other unforeseen issues, we will automatically cancel the order and issue a full refund.
  1. Refund Policy
  • For case-by-case requests, please contact us at hello@ellamour.com with your order details and the reason for your request. We will guide you through the process.

3. Changes to This Policy

Ellamour reserves the right to modify this Refund & Cancellation Policy at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly.